Sumayyah Khawaji

Sumayyah A. Khawaji is a transformative leader in the aviation and hospitality sector, currently serving as the Director of Operations Efficiency & Standardization at CATRION. With a strong background in operational strategy, service excellence, and digital transformation, she plays a pivotal role in shaping CATRION's evolution from a traditional inflight catering provider to a leading integrated hospitality partner.

Under her leadership, CATRION has advanced operational excellence through standardization, automation, and data-driven decision-making, redefining how the company delivers consistency, safety, and quality across its diverse portfolio of inflight catering, premium lounges, and Integrated Hospitality.

Driven by a passion for innovation and customer-centricity, Sumayyah focuses on creating seamless and meaningful travel experiences. Her initiatives have introduced smart, tech-enabled solutions that connect operations with the passenger journey, from digital menu customization to sustainable packaging and next-generation service platforms.

An advocate for women's empowerment and leadership in aviation, Sumayyah believes transformation begins with people, combining efficiency, innovation, and empathy to build a future of travel that is sustainable, intelligent, and human-centered.