Afnan Ahmed Abuauref

Afnan Abuauref is a dynamic professional with extensive experience in strategic leadership and operational management within the aviation, retail, and telecommunications industries. With a proven track record of driving revenue growth, optimizing operational efficiency, and fostering client relationships to achieve organizational objectives, Afnan excels in spearheading strategic initiatives, leading cross-functional teams, and implementing innovative solutions to enhance profitability and customer satisfaction.

 As the Director of Sales Support at Saudia Cargo, Afnan leads strategic initiatives and business operations to drive profitability and operational efficiencies in the aviation industry. Adept at developing and executing comprehensive business plans, Afnan focuses on revenue growth, cost reduction, and enhancing brand visibility through innovative promotional strategies. A customer-centric approach underlines Afnan's leadership style, as evidenced by implementing new customer care systems and conducting customer satisfaction surveys to enhance service delivery and client relations.

With prior roles as Manager of GSA Management and Key Account Team Leader at Saudia Cargo, Afnan has demonstrated expertise in optimizing operations, enhancing efficiency, and fostering sustainable growth within competitive sectors. Afnan's experience extends to the retail industry where, as Customer Support Center Manager at Ikea, he enhanced customer engagement through strategic CRM system integrations and e-commerce initiatives.

Afnan holds a Bachelor of Science in Economics and Administration from King AbdulAziz University and has furthered his education through certifications in leadership, project management, and human resources. Afnan is a member of reputable industry organizations like IAWA - Women in Aviation International, Women in Aviation - Middle East, and GCC Board Directors Institute, reflecting his commitment to continuous professional development and industry networking.